Go to Outage Tracker for information on all planned and unplanned outages in your area.
ConnectingCommunities
We’re committed to creating a seamless customer experience, building trust and doing what’s right for our local communities.
Check for outages
Energising futures
We connect customers to electricity, solar and gas. Whether you’re a resident or business, if you have a property that’s not connected to the network, AusNet Services can help.
Keeping our community safe
Report an outage
Unplanned electricity and gas outages and network damage can be easily reported over the phone or online.
Report an electricity fault
Tell us if you don't have power to some or all of your property, if your lights are dim or flickering, or if there's damage to a power pole or powerline.
Register as a life support customer
If you rely on medical equipment, we can provide you extra support during an outage.
Prepare for an electrical outage
It's important that you consider how a power outage might affect your home or business.
Empowering our communities
Community support resources
Discover how we're fostering connections, supporting community energy projects and empowering communities across Victoria.
Transforming our communities
COMMUNITY
$30 million for upgrades to AusNet's gas network
$30 million spent on several gas network upgrade projects over the past 12 months across western Victoria