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Customer Update

Due to a technical issue, we are unable to provide Dial Before You Dig information for the AusNet Services electricity and gas networks. We are working to restore this service as soon as possible. Please allow up to 5 days for your Dial Before You Dig requests to be processed. We apologise for the inconvenience. Check this section on a regular basis for more updates.

2017 Full Year Results

Our 2017 Full Year Results were presented on Tuesday 16 May. View the results and investor presentation.

Power Outages

Preparing for Power Outages

Know what to do when there is a storm or bushfires near you. Useful tips to prepare for severe weather condition.


Gas Safety

Learn how to ensure your gas appliances are in safe operation and minimise any potential down time.


In Your Community

Find out how AusNet Services supports local community initiatives through our grants program.

Take your energy further

Working for Us

When you work for us you help shape the future of our communities.