We're currently experiencing an issue with our Solar Emergency Backstop systems and are unable to receive data from connected customer devices. As a result, devices have reverted to their default export setting of 1 kW. We're working urgently to restore normal service and apologise for any inconvenience.

Our Residential connection cost calculator and Report A Fault form will be unavailable on 9 October 2026 from 6:00 PM till 7:00 AM AEDT on 10 October due to planned maintenance. We’re sorry for any inconvenience this may cause.