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Digital Energy Futures

AusNet Services, your electricity distributor, has embarked on a landmark research project led by Monash University and in partnership with Energy Consumers Australia and Ausgrid, called Digital Energy Futures. 

A first of its kind, the Digital Energy Futures project aims to better understand how emerging technologies are shaping the way people live, particularly when it comes to electricity usage.

As part of this research, we will be surveying a random sample of customers from across our electricity distribution network to explore how new technologies impact their lifestyle. The survey will be conducted over two weeks beginning 14 February.

The survey is confidential and should only take 10-15 minutes to complete. AusNet Services and Monash University abide by Australian Privacy Principles. Read the AusNet Services full privacy policy

If you'd like to know more about the project, visit the Monash University web page. If you have any question or concerns, please contact our Research Team at

Thank you for your support.