Meter data

What are smart meters?  

Our digital meters, also known as ‘smart meters’, record electricity usage every 5 or 30 minutes depending on your meter’s age. This means we can better monitor and manage your electricity supply.

How do I know if I have a smart meter?

Our smart meter IDs start with a 4. You can find the meter number at the front of your electricity meter.

How would I benefit by upgrading to a smart meter?

• Faster outage restorations:
  • Power outages affecting your property can be identified quicker so our crews can get your lights back on faster.

• More control:
  • Monitor your daily electricity usage and solar exports by logging into MyHomeEnergy.

• Lower bills:
  • Get a better deal on your electricity bills by uploading your data from MyHomeEnergy into the Victorian Energy Compare website.
    
    

How can I upgrade to a smart meter?

• Call us on 1300 360 795 for a free smart meter upgrade.
• To learn more, visit Smart meters.