Delivering to our customer expectations and supporting communities
We supply energy to around 1.5 million Victorians every day. Our goal is to give our customers:
- a great customer experience, where we’re easy to reach, quick to help and proactive in our communications
- safe, reliable and affordable energy
- a gas and electricity distributor who are responsible corporate citizens, making a difference in our communities and the environment.
Our growth plans strongly rely on keeping our customers at the centre of everything we do.