No Go Zones
No Go Zones (NGZ) are the safe clearance of overhead and underground electricity assets.
Before you start any digging or excavation work, visit the Before You Dig Australia website or call 1100.
Distribution lines
Only authorised people can work on or near our assets. You must have a Permit to Work or written advice before starting any work. This will be issued in line with the following indicative process and timeframes.
Extec Services manage the NGZ permits on our behalf. You can contact them by email at nogozone@extec.com.au or phone (03) 5941 7333.
Distribution - typical response times
| Process | Approximate timeframe |
|---|---|
| Site visit | 5 business days |
| Permit assessment for: Low Voltage (LV) with no switching High Voltage (HV) for suppression Any works requiring supply interruption |
Can be issued at site visit Minimum 10 business days Minimum 20 business days |
| Typical situations such as supply shutdowns/isolations | Up to 5 weeks, requires 18 business days for Network Operations |
| Protective warning methods such as fitting of tiger tails or insulating mats | Up to 5 weeks for the management and completion of requests |
| Visual warning protections, including No Go Zone flagging, warning signs | Up to 5 weeks for the management and completion of requests |
Transmission lines (towers)
Before working in NGZ around our transmission assets, you'll need approval from our Line Assets Easements Group. They can also help you get written authorisation, which may include a Permit to Work. You can contact them by email at PTW@ausnetservices.com.au or phone 1300 360 795 (Monday - Friday, 8am - 5pm).
For more information about working near powerlines, visit Energy Safe Australia.
No Go Zone work costs
There are costs involved with work conducted in NGZ around distribution assets. These costs help cover hazard warning and safety services.
All costs are subject to variation and depend on case-by-case work requirements.
These costs don't include extra services, for example traffic management services, Council or VicRoads permits.
Electrical Shutdowns, Isolations, Safety Observer
| Service type | Minimum charge |
|---|---|
| Supply shutdown of Network (covers) | $5000 |
| Isolation of services | $3000 |
| Hold electrical power poles | $6000 |
| Safety observer | $1500 |
Visual warning methods such as tiger tails and flagging
| Service type | Minimum charge |
|---|---|
| Installation of tiger tails (covers) | $2500 |
| Installation of flagging | $4000 |
Transmission No Go Zone requests
Before working in NGZ around our transmission assets, you'll need approval from our Line Assets Easements Group. They can also help you get written authorisation, which may include a Permit to Work.
To contact them:
- email PTW@ausnetservices.com.au, or
- call 1300 360 795 (Monday-Friday, 8am-5pm).
For more information about working near powerlines, visit Energy Safe Victoria.
Resources
- Read our Guide to living with transmission line easements (PDF, 218 KB)
- Find out more about minimum ground and building clearances in Table of clearances (PDF, 24 KB)
- Visit Look up and live
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Download the Look up and live app on your mobile
