AusNet is making good progress restoring power outages caused by windy weather, which is impacting customers in the central and eastern parts of Victoria.
More than 10,000 customers were without power as a result of 78 individual faults at the peak last night, and we anticipate having all those customers who were off supply overnight restored by 6pm today.
The wind continues to impact the network with new faults occurring all morning and early afternoon. The majority of outages are being caused by trees, branches and debris hitting powerlines. There are currently over 9,000 customers without power.
The AusNet restoration crew is well-resourced, and we have over 400 people on the ground today responding to incidents.
Our Emergency Management Mobile Assistance (EMMA) vehicle and community engagement teams were deployed this morning to Monbulk, Belgrave, Emerald, Cockatoo, Gembrook, Hoddles Creek, Launching Place, and Woori Yallock, and customers are welcome to chat to our team when they see the vehicle.
We will continue to assess the need for mobile generation in key areas.
We encourage customers to check the Outage Tracker for updated assessment and restoration times, and we will also include updates on our Facebook page.
Customer and community safety continues to be our priority.
Here are some power prepared tips:
- Life support customers, please be ready to activate your emergency plan. Call our priority line anytime on 1800 818 832
- Have battery operated torches and radios in a place easy to access - keep spare batteries handy too
- Charge your battery packs so they're ready to power your mobile phones
- Keep some cash on hand in case electronic payment systems go down during an outage
- Make sure you can open your garage or fence manually so you can leave your home if the power goes out
- If you have an electric water pump, stock up on bottled water
- Report new faults and emergencies online https://www.ausnetservices.com.au/outages/report-a-fault/ or on 13 17 99
- If you're in immediate danger, call 000. For emergency services, call the SES on 13 25 00
- Stay safe. Keep away from any fallen or damaged powerlines and assume any wires are live
- See more tips at https://www.ausnetservices.com.au/outages