How can I find out more information?
Watch this short video to help you further understand what we are doing and why.
Visit our website to view a quick video showing an overview of what we are doing.
Contact us on 1300 360 795 or email@example.com for more information.
Follow us on AusNet Services Facebook page to stay up to date for when our crews will be in your area.
Why does AusNet Services need to capture LiDAR data and images via helicopter and vehicle?
The helicopter provides a wide overhead view of the vegetation and structures near the power lines. The vehicle capture allows us to obtain detailed view of our assets from the ground. These two views are melded together to create a 3D image.
For poles that cannot be accessed from the helicopter or vehicle, we will follow up to capture LiDAR data and images on foot where required.
I saw your Asset Inspectors here a couple of months ago, why are you coming back?
The Asset Inspectors were performing a regular inspection to check the health of the pole. We are back again to capture a three-dimensional view of our network to ensuring we are providing you with a safe and reliable electricity supply.
Will this be a cost to the customer?
No, there is no additional charge.
Are you turning off my connection?
No, your connection will not be impacted.
How are you maintaining safety during COVID-19?
Keeping our community safe whilst maintaining a reliable service is our number one priority. AusNet Services is an essential service and capturing the network is necessary to continually improve the reliability and safety of our network. Now more than ever, a strong commitment to a reliable and safe electricity supply is essential.
Our team will always be following the Victorian Governments’ health guidelines, including wearing masks, practicing physical distancing and sanitising as required.
For information on Coronavirus, including supporting our community, go to our dedicated page.
Will I know the day you are capturing this information?
We will let you know the suburb/area that we are capturing via our Facebook page. From time to time, our schedule may change due to weather or unforeseen operational activities.
If the capture vehicle or Asset Inspector needs to access your property, we will either knock on your door or leave a calling card following strict hygiene and physical distancing procedures.
How will AusNet Services use this information?
We’re using LiDAR technology to build a virtual model of the vegetation, structures and our assets. This cutting-edge technology also merges street view type imagery with the laser measurements to build the three dimensional model.
The imagery and LiDAR data will be used for internal purposes only to assist in the inspection and management of the assets, in-line with our privacy guidelines and policies. We use GPS coordinates to understand the location of our assets.