Our network has become more reliable over recent years, but outages can still happen. Such as in events like extreme temperatures or storms. It’s important that we’re all prepared for these events when they occur. A little bit of planning goes a long way, read our simple tips below to stay safe and prepare for outages.
Power outages could affect your household activities. Every resident should consider the following:
Once you have ensured your own safety, look after those around you who may be vulnerable and sensitive to heat.
Business Power Contingency Plans
Faults and emergencies
To report faults or emergencies, contact
our 24/7 customer support line on
13 17 99 or email us.