Prolonged Power Outage Payment
Applications for Prolonged Power Outage Payments closed on Thursday 9 December. We administered this program on behalf of the Department of Energy, Land, Water and Planning. For more information on the program visit https://www.energy.vic.gov.au/safety-and-emergencies/power-outages.
We continue to assess existing applications submitted before 9 December. If you have an existing application, submitted prior to Thursday 9 December, please contact us on 1300 360 795 or email email@example.com.
If you believe you are eligible for a Prolonged Power Outage Payment following the October storms, and have not submitted an application, or would like to provide feedback about the program, please contact the Department of Environment, Land, water and Planning (DELWP) by emailing firstname.lastname@example.org, calling DELWP on 136 186, or visiting https://www.delwp.vic.gov.au/our-department/contact-us. Please read the eligibility criteria below to check your eligibility before contacting DELWP.
To be eligible for the Prolonged Power Outage Payment customers must:
To be eligible for the Prolonged Power Outage Payment for Business, customers must: