Experiencing an unexpected power outage? Stay informed and connected with our updates from the field direct to your phone.
Find information about what to do before, during and after an outage. Follow the quick links below to see real-time updates or to report an outage.
Some power outages are pre-planned for necessary maintenance works and upgrades. Some outages are caused by unexpected damage to the network.
From real-time updates online, to information direct to your phone. Here’s how to stay in-the-know during an outage.
Here are some creative ideas to help you manage dinner, entertainment and bedtime safely without power.
Want to claim for a sustained outage or voltage variation? Start a claim or request an insurance letter.