We manage the distribution network across all of eastern and north eastern Victoria. You don’t pay your bills to us, but we can help you get connected.

Job status

Already sent a service order request? Track the job status here. 

Once your connection is ready 

If your connection is ready to go, the final step is installing a meter.  

To do this you need to contact your preferred electricity retailer and they will help you set this up. We’re responsible for installing, reading and inspecting meters on residential and business premises. But, we need two service requests from your retailer to do this: 

1. Allocate National Meter Identified (NMI). This creates a unique code for your meter. 
2. Establish Supply Request. This is for us to come out to site and install the meter.

Visit the Victorian Government’s Energy Compare website if you need help with choosing a retailer.