We do not recommend vulnerable customers participate in this program, as the personal safety, welfare and comfort of our customers is our highest priority.
If you are not already using AusNet Services' myHomeEnergy consumer portal, you may find this a useful tool to help you monitor, budget and assess your energy use. If you would like to use the portal for the first time, you will need to register to access it. The link to this portal is here.
If you have any queries, we’re here to help. Send us an email at firstname.lastname@example.org or call us on 1300 451 331.