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Customer consultative committee

The Customer Consultative Committee (CCC) is where we share our plans with members for their feedback.  

This is to ensure that we are meeting customer needs in everything we do. Since 2016, the CCC has guided our decision-making, so we are: 

  • responsive to changing needs and wants in areas such as price, products and services
  • informed by our customer preferences and views
  • considerate of things that impact our customers, including vulnerable customers.   


The committee meets monthly, with extra meetings as required for specific issues. Committee membership is at least 2 years.


Meeting summaries

Download the most recent CCC meeting summaries: 

June 2022 (PDF, 106 KB) 

May 2022 (PDF, 105 KB)

March 2022 (PDF, 93 KB)

February 2022 (PDF, 156 KB)

December 2021 (PDF, 233 KB)

November 2021 (PDF, 155 KB)


Current membership 

There are six AusNet representatives, including members of our executive team.  

We have eight external representatives. They are from a range of customer interest and community groups, including: 



Independent Observers: 

Please email questions to