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Job Status

To assist you in tracking the progress of your service order, please input your retailer service order number. Your service order number can be obtained from your Electricity Retailer – if you do not have this number please contact your Electricity Retailer.

New Connection

To assist you in tracking the progress of your service order, please input your retailer service order number. Your service order number can be obtained from your Electricity Retailer – if you do not have this number please contact your Electricity Retailer.

Addition or Alteration

To assist you in tracking the progress of your service order, please input your retailer service order number. Your service order number can be obtained from your Electricity Retailer – if you do not have this number please contact your Electricity Retailer.

Embedded Generator and Battery Storage Approval Form

Up to 30kW

This page is for you if you are an Installer, Solar Retailer or Registered Electrical Contractor (REC) and you are designing a solar and/or battery system that is up to 5kW total inverter capacity per phase or up to 3.5kW total inverter capacity per phase for SWER. Get instant pre-approval for free using our online solar capacity calculator.

Pre-approval Tool Welcome

This page is for you if you are an Installer, Solar Retailer or Registered Electrical Contractor (REC) and you want pre-approval for your customer’s solar and/or battery system that is up to 10kW total inverter capacity per phase and 5kW (3.5kW for SWER) total export limit per phase.

Terms Conditions

Pre-approval Tool Form

Request Assessment

This page is for you if you are an Installer, Solar Retailer or Registered Electrical Contractor (REC) and you want to request pre-approval for your customer’s solar and/or battery system for systems greater than 30kW capacity and 15kW export.

How to request Insurance Letter

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