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Customer Forum Innovation
Smart Meter Overview and Benefits
How we assess opex: an introduction
Customer services hub
Customer Focus Group Report
Customer research findings and outcomes
AusNet Services revenue from its regulated electricity distribution network is determined by an independent body, the Australian Energy Regulator (AER). We do not determine how much we can earn for delivering electricity or gas. Approximately once every five years, AusNet Services submits separate revenue proposals to the AER for its electricity transmission, electricity distribution, and gas distribution network businesses.
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