Our gas network covers western Melbourne and central and western Victoria. We work all year to maintain, upgrade and extend our network so we can continue supplying safe and reliable gas to our customers.
We're focused on building a safe and reliable gas network for our customers year-round. One of the ways we do this, is by renewing older gas mains.
Over the last 12 months we have upgraded existing low-pressure gas mains in Western Victoria by replacing existing cast iron, PVC and galvanised low-pressure mains with high-pressure modern polyethylene pipes (poly pipes).
We prioritise regions in our network predicted to experience more cold snaps and consecutive cold days, areas with higher gas leakage rates which is an important safety concern, and those communities facing possible outages on the fringes of expanding networks.
We’re aiming to convert the whole of our Low-Pressure Mains network to High Pressure by 2028, which equates to upgrading 273.4km of mains within 5 years.
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Visit the below Victorian Government and Energy Safe Victoria's links to find more information about ways to stay safe and warm this winter.
Natural gas is flammable. Gas appliances can leak carbon monoxide, making them dangerous if not properly serviced. That's why it's important to use a qualified gasfitter to maintain the safety of your gas appliances in your home or business.
To get updates on outages, make sure your gas retailer has your mobile number and email address. They’ll pass it onto us, and we’ll start sending you updates.
You can also follow us on Facebook for information and updates on outages and the latest news on our network improvements.